24.1.0 Safe to install
Bank conveniently and securely with ONE Wallet from Independent Bank—a comprehensive Mobile Banking solution.
Key Features:
- Dashboard displaying all your accounts
- Transfers between accounts
- Bill payment functionality
- Send money easily and securely with Zelle®
- ONE Budget Tool for managing your finances effectively
- Location Finder to locate nearby branches and ATMs
To get started, you must be an existing Independent Bank customer and enrolled in Online Banking. For more information, please visit IndependentBank.com or contact our dedicated Customer Experience Hub at 800.355.0641. We are proud to be a member of FDIC.
Overview
IB ONE Wallet is a Freeware software in the category Business developed by Independent Bank Michigan.
The latest version of IB ONE Wallet is 24.1.0, released on 12/18/2024. It was initially added to our database on 09/24/2023.
IB ONE Wallet runs on the following operating systems: Android/iOS.
Users of IB ONE Wallet gave it a rating of 5 out of 5 stars.
Pros
- User-friendly interface that simplifies banking tasks
- Integration with various financial services offered by Independent Bank
- Secure and reliable access to bank accounts
- Real-time transaction tracking and notifications
- Ability to deposit checks via mobile capture feature
- Convenient bill payment options within the app
Cons
- Limited to customers of Independent Bank Michigan only
- Some users report occasional technical glitches or app crashes
- Features may be less comprehensive compared to larger, nationwide banking apps
- Requires internet connectivity for most functions
- Limited customer support options within the app
FAQ
What is the IB ONE Wallet?
The IB ONE Wallet is a digital wallet service offered by Independent Bank Michigan, designed for secure and convenient mobile payment transactions.
How do I set up my IB ONE Wallet?
To set up your IB ONE Wallet, download the app from the App Store or Google Play, create an account using your Independent Bank credentials, and follow the prompts to add your payment methods.
What payment methods are accepted with IB ONE Wallet?
IB ONE Wallet accepts debit and credit cards linked to your Independent Bank account, as well as potentially other payment options depending on updates and partnerships.
Is my financial information safe with IB ONE Wallet?
Yes, the IB ONE Wallet uses advanced encryption and security measures to protect your personal and financial information.
Can I use IB ONE Wallet for online purchases?
Yes, you can use IB ONE Wallet for online purchases at participating merchants that accept mobile wallet payments.
What should I do if I forget my IB ONE Wallet password?
If you forget your password, you can reset it directly in the app by following the 'Forgot Password' instructions on the login page.
Are there any fees associated with using IB ONE Wallet?
Generally, there are no fees for making transactions using IB ONE Wallet; however, check with Independent Bank for any potential fees related to specific services.
Can I transfer money to other users using IB ONE Wallet?
Yes, you can transfer money to other users within the IB ONE Wallet app if both parties have accounts set up.
What happens if my phone is lost or stolen while using IB ONE Wallet?
If your phone is lost or stolen, immediately report it to Independent Bank to suspend or secure your account; you can also lock your app remotely if applicable.
Is customer support available for IB ONE Wallet?
Yes, Independent Bank offers customer support for IB ONE Wallet through their website and customer service phone line.
Screenshots (Click to view larger)
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